Contact Us

Need help with a product or an existing order? The Morveniq customer support team can assist with product questions, order updates, shipping, returns, payments, and privacy-related requests.

Customer support for Morveniq is provided by Hunan Aiwu Zhonglian Technology Co., Ltd.

Email: service@morveniqcosh.com

When contacting us about an order, please include your order number and the email address used at checkout.

If an item arrives damaged, defective, incomplete, or incorrect, please send clear photos of the product, packaging, and shipping label.

Please contact us before returning any item so we can provide the correct return instructions. We aim to respond within 1–2 business days.